2Go Travel Superferry is one of the biggest shipping line in the Philippines.
For this post, we will look into the frequently asked questions regarding 2Go ticket booking, boarding policies, ticket promo fares, etc…
2Go Travel Superferry Frequently Asked Issues:
1) What destinations do 2Go Travel ferries sail to?
The 2Go Travel ports in Luzon are in Manila, Batangas, Odiongan, Romblon, Coron and Puerto Princesa. Here are the actual routes:
2Go Superferry Ports in Visayas are in Cebu, Bacolod, Iloilo and Dumaguete.
2Go Travel Superferry ships sails to the following Mindanao destinations: Dipolog, Zamboanga, Cagayan de Oro, Butuan, Ozamiz
2) How do I book a 2Go Travel ferry ticket?
You may do your booking via:In person at accredited Ticketing OutletsVia phone by calling the 2Go Travel contact hotline: (02) 528-7000Online at the 2Go Superferry website www.travel.2go.com.ph
3) How can I get a 2Go Travel promo ticket rate?
Often, a 2Go Travel promo fare is announced a day before or during a Major Holiday or Special Event in the Philippines, hence watch out for those. These promos as well are only available when do your booking online.
4) How much is the 2Go boat fare for children?
Children aged 3 and above are charged regular 2Go ticket rates. Infants (kids below 3 years old) are charged P205 per head and this is only paid at the terminal.
5) Are meals included in the 2Go Travel ticket rate I paid?
Yes, Meals are included in your booking but the number of meals may vary depending on destination or schedule.
6) What is the 2Go Travel free baggage allowance?
Each passenger are allowed to bring up to 75 KG of baggage. The dimensions per baggage should not be more than 20 inches x 30 inches.
7) Can I bring my pets or other animals on board the 2Go ship?
Pets and other animals are allowed on the vessel provided that they are properly caged and with quarantine certificates from the bureau of Animal industry and a bill of landing (BOL). These paperworks you can procure at the pier.
8) Are pregnant women allowed to board the ship?
Passengers who are pregnant less than 7 months may board the 2Go vessel but needs to present a medical certificate attesting that they are fit enough to undertake the voyage.
9) Can I cancel my 2Go ticket booking and get a refund?
Passengers can present their unused ticket at the 2Go Corporate office and bring with them proper identification to be able to request for a refund. Surcharges apply. On top of the surcharge, if you are asking for your 2Go ticket refund after the vessel has sailed, a No Show Fee will also be billed.
10) What do I need to do if I want to bring my motorcycle, car, or truck, etc?
Contact 2Go Freight for trucks, cars or motorcycles transport at (02) 528-7400 for queries and information.
Hope the above information answered some or your questions or gave needed clarification. Note that 2Go Travel Policies and Terms may change at any time.